Privacy Policy & Terms of Use
Effective Date: April 10, 2025
Operated by Samir “Siaib” Williams | Binaural Babies
This Privacy Policy and Terms of Use govern your interaction with the Binaural Babies website and associated digital products. By accessing this website or purchasing any services or digital content, you agree to the terms outlined herein. If you do not agree, we respectfully ask that you refrain from using this website or engaging with its products or services.
These terms exist to protect our platform, our intellectual property, our users, and the creator behind the brand. They are designed to promote transparency, trust, and lawful engagement between all parties. These Terms also highlight the rights and responsibilities you assume as a user of this platform.
1. Personal Data Collection and Use
We collect personal data including your name, email address, and payment details for the purposes of order fulfillment, communication, and improving service experience. This data is stored securely and used solely for operational functions such as product delivery, user support, and optional updates on relevant offerings or features.
We do not sell or rent personally identifiable information unless explicitly permitted by the user. Aggregated, anonymized data may be used to understand customer trends and optimize the experience. Users always retain the right to request access to or deletion of their personal data by contacting us.
2. Right to Share or Sell Select Data
We reserve the right to share or sell non-sensitive, non-personal, and aggregated data (such as usage statistics, demographic patterns, or content preferences) with vetted third-party services. This supports our ability to improve service delivery, product innovation, and aligned marketing initiatives.
Personal identifiers such as names, addresses, or financial information will never be sold without your explicit consent. We operate with transparency and ethical data practices, and any user who wishes to opt out of non-personal data sharing can do so by contacting us directly.
3. Digital Products and Delivery
All Binaural Babies offerings are digital-only products. Upon successful payment, you will receive your files via the email address provided or through a secure download link. Please double-check your contact information during checkout, as we are not liable for missed deliveries due to incorrect entries.
If you experience a delay in receiving your product, you may contact us within 72 hours. After that, we may be unable to validate your purchase. By purchasing, you acknowledge the responsibility to use the correct and current email address for digital delivery.
4. Sales Are Final – No Refunds
Because our products are digital and instantly accessible, all sales are final. Refunds, returns, and exchanges are not provided under any circumstances. This policy is strictly enforced to protect our intellectual property and maintain the integrity of digital offerings.
If a technical issue prevents you from accessing your product, contact us within 72 hours for assistance. We are happy to help troubleshoot file access or re-deliver products if necessary—but cannot accommodate refund requests for any other reason.
5. Disclaimer of Professional Status
Samir “Siaib” Williams is not a licensed therapist, doctor, legal consultant, or certified financial advisor. All resources, consultations, and guides are provided for informational and educational purposes only. Nothing on this website constitutes legal, medical, or financial advice.
By using this site, you accept full responsibility for how you interpret and implement any information provided. You agree that your participation is voluntary and at your own discretion, and that Binaural Babies holds no liability for outcomes resulting from implementation of any strategies, materials, or consultations.
6. Limitation of Liability
We provide all materials, products, and services “as is,” without warranties of any kind, either expressed or implied. We cannot guarantee results, continuity, or suitability for any specific need, nor do we make claims of effectiveness beyond user discretion.
Binaural Babies, its owner, or affiliated entities are not liable for damages, losses, or claims arising out of your use of the site or its products. This includes but is not limited to incidental, consequential, or punitive damages, even if we have been informed of the possibility.
7. User Conduct & Right to Ban
We expect users to engage respectfully, lawfully, and ethically. Unauthorized redistribution, sharing, reverse-engineering, or misrepresentation of our products and services is strictly prohibited. Suspicious or fraudulent behavior will result in account termination and may be reported to authorities.
We reserve the right to ban, suspend, or permanently revoke access to any user at any time, for any reason, with or without prior notice. Reasons may include abusive behavior, policy violations, or inappropriate communication. This right is essential to preserving the safety and integrity of our platform.
8. Support & Communication
Users may direct inquiries, feedback, or concerns to BinauralBabies@gmail.com. We encourage open communication and are committed to providing a timely and respectful response to all customer service matters.
Please allow up to 48 hours for email responses. Technical support or troubleshooting assistance is provided solely at our discretion and within the limits of the service described at the time of purchase.
9. Arbitration Clause & Dispute Resolution
Any legal disputes, claims, or disagreements arising from your use of the Site or products will be resolved through binding arbitration held in Boston, Massachusetts. This clause exists to protect both parties from excessive litigation and promotes a private, efficient conflict resolution process.
Each party will bear their own legal fees unless otherwise determined by the arbitrator. You waive the right to participate in class-action lawsuits or group litigation concerning any matters related to this service.
10. Data Security
We implement reasonable administrative and technical safeguards to protect your data against unauthorized access, theft, or misuse. While we make every effort to secure your information, no method of transmission over the internet is completely safe.
By using this website, you acknowledge the inherent risks associated with online activity. Users are encouraged to use strong passwords, protect their devices, and notify us if they suspect any breach of their account or data.
11. Modifications to Policy
We may update, revise, or change this policy at any time without direct notice. All modifications will be effective immediately upon posting. You are encouraged to check this page periodically for updates.
Continued use of the site constitutes your acknowledgment and acceptance of any changes. If you do not agree with the modified terms, you must discontinue use of the site and services immediately.
12. Governing Law
This site operates under the jurisdiction of the Commonwealth of Massachusetts. All disputes shall be resolved under Massachusetts law in accordance with the arbitration procedure described above.
Your use of this website implies understanding and agreement with the governing law and venue provisions. Any unauthorized legal action or jurisdiction challenge will be dismissed in favor of local resolution.